Contact information
We’re here to help.
For questions regarding orders, shipping, returns, exchanges, products, sizing, or general customer support, please contact:
Email: shopmalestudios@gmail.com
To help us assist you as efficiently as possible, please include the following information where relevant:
- Your full name
- Order number
- Email address used to place the order
- A clear description of your question or concern
- Photographs, if your inquiry relates to a damaged, defective, or incorrect item
CUSTOMER SUPPORT
We aim to respond to customer inquiries within 1–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
During product launches, promotional periods, holidays, or periods of high inquiry volume, response times may be longer.
ORDER CHANGES AND CANCELLATIONS
Requests regarding order changes, address corrections, or cancellations should be submitted as soon as possible.
Although we will make reasonable efforts to assist, changes and cancellations are not guaranteed once an order has entered processing or has shipped.
Please include your order number and the requested change when contacting us.
RETURNS AND EXCHANGES
Return and exchange requests must be submitted in accordance with the maleStudios Returns & Exchanges Policy.
Please include:
- Your full name
- Order number
- Item being returned or exchanged
- Reason for the request
- Requested exchange size, where applicable
Returns sent without prior authorization may not be accepted.
ACCESSIBILITY SUPPORT
If you experience difficulty accessing any part of malestudios.co or need assistance using the website, please contact:
Email: shopmalestudios@gmail.com
We will make reasonable efforts to provide available information or assistance through an alternative method.
BUSINESS AND PRESS INQUIRIES
For business, partnership, wholesale, press, editorial, or collaboration inquiries, please contact:
Email: shopmalestudios@gmail.com
Please include a brief description of the inquiry and any relevant company, publication, or project information.
CONTACT INFORMATION
Email:
shopmalestudios@gmail.com
Website:
malestudios.co